Legal
Terms of Use
Carolux Insulation LLC · Last updated June 15, 2026
1. Acceptance of These Terms
By accessing or using caroluxinsulation.com (the "Site"), you agree to these Terms of Use. If you do not agree, please do not use the Site.
2. Who We Are
The Site is operated by Carolux Insulation LLC ("Carolux," "we," "us"), a North Carolina limited liability company serving the Charlotte and Gastonia, NC area. Contact: team@caroluxinsulation.com, (704) 228-2729.
3. The Site Is Informational; Estimates Are Not Binding Quotes
The Site provides general information about our insulation services and tools (including an online estimator) to help you understand options and approximate costs. Any prices, cost ranges, savings figures, or estimates shown on the Site or produced by the estimator are general estimates for planning only and are not a binding quote or an offer to contract. A binding price and scope are set only in a written Service Agreement signed by you and Carolux.
4. No Professional or Guaranteed-Results Advice
Energy-savings, cost, and R-value figures on the Site are general industry estimates (for example, from the U.S. Department of Energy or EPA ENERGY STAR), and actual results vary by home; we do not guarantee specific savings. The Site does not provide engineering, legal, tax, or other professional advice.
5. Acceptable Use
You agree not to misuse the Site, including attempting to disrupt it, access it or its data without authorization, scrape or harvest data, submit false information, or use it to violate any law. The estimator and contact forms are for genuine service inquiries.
6. Submissions and the Estimator
Information you submit through a form is a request, not a contract. You agree the information you provide is accurate. Our written estimates may be drafted with the help of AI and are reviewed by a person before they reach you; figures remain estimates (see Sections 3 and 4).
7. Intellectual Property
The Site's content, design, text, and logos are owned by Carolux or used with permission and are protected by law. You may not copy, reproduce, or reuse them without our written permission. Third-party product and manufacturer names are the trademarks of their respective owners and are used only to describe the products we install; their use does not imply any partnership or endorsement.
8. Third-Party Links and Services
The Site may link to or rely on third-party services we do not control. We are not responsible for third-party content, and your use of third-party services is governed by their terms.
9. Text Messages and Communications
If you opt in to text messages, your consent and our messaging practices are described at the point of opt-in and in our Privacy Policy. You can reply STOP to opt out at any time.
10. Privacy
Your use of the Site is also governed by our Privacy Policy, which explains what we collect and the service providers we work with.
11. Disclaimer
The Site is provided "as is" and "as available." To the fullest extent permitted by law, Carolux disclaims warranties that the Site will be uninterrupted, error-free, or secure. This does not limit any rights you have under North Carolina consumer-protection law, and it does not affect the warranties in your signed Service Agreement.
12. Limitation of Liability
To the fullest extent permitted by North Carolina law, Carolux is not liable for indirect, incidental, or consequential damages arising from your use of the Site. Nothing in these Terms limits liability that cannot be limited by law (including liability for personal injury, gross negligence, or willful misconduct, or remedies under the North Carolina Unfair and Deceptive Trade Practices Act), and nothing here limits or replaces the terms of your signed Service Agreement.
13. Changes to These Terms
We may update these Terms; the "last updated" date on this page reflects the current version. Continued use of the Site after a change means you accept the updated Terms.
14. Governing Law and Venue
These Terms are governed by the laws of the State of North Carolina, and any dispute relating to the Site will be brought in the state or federal courts located in Gaston County, North Carolina.
15. Contact
Questions about these Terms: team@caroluxinsulation.com or (704) 228-2729.
These Terms of Use govern your use of this website. They are separate from, and do not replace, the written Service Agreement that governs any insulation work Carolux performs for you.